A Different Kind of Administrator
A secret in our industry is that customer service has been slowly declining over the years. Employers and participants are frequently asked to wait on hold or submit a ticket for simple requests. Getting a resolution to a simple problem can take days or weeks.
At EMPOWER, we do things much like we did when we started in 1996. Every Employer is assigned a Personal Account Manager who is with them every step of the way; from initial setup, through enrollment, and Plan Year changes. We know that Benefits can be complicated, and our Account Manager system makes it easy for you.
For Employers
Watch the above video to learn how EMPOWER’s Human Touch service differs from other Administrators and makes Benefits fun and easy for you and your Participants.
For Consultants
Watch this video to learn how EMPOWER makes the Consultant’s job easier. See how EMPOWER makes you look like a Rock Star to your Employer clients!
EMPOWER consistently ranks above 92% in employer satisfaction in annual satisfaction surveys, and many of our clients have been with us for decades. Whether you’re an Employer, Consultant or Participant, with EMPOWER you will be a real person to us, not just a number. We look forward to serving you!
Take The Tour!
We know you’ll love EMPOWER’s Human Touch Service. Please click the links below to learn more about EMPOWER.
Personal Account Manager
Each Employer receives a Personal Account Manager to help from initial setup, all through the Plan Year.
Portals and Mobile Apps
Click here to view videos that explain the Employer and Participant Portals, as well as the Mobile App.
EMPOWER Visa Debit Card
Participants love the easy-to-use EMPOWER Visa Debit Card.
EMPOWERConnect
EMPOWERConnect integrates with your HRIS/Payroll system to automate your benefits.
Enrollment Toolkit
EMPOWER provides enrollment materials and guides for your employees to increase participation.
Benefits Solutions Guide
EMPOWER publishes its Benefits Solutions Guide every year to keep Employers and Consultants up to date on every Benefit that EMPOWER offers.
