Why Employers Love EMPOWER
Advanced Flex Plan Administration with the Human Touch
EMPOWER’s Human Touch Works!
Below are actual testimonials from EMPOWER clients.
“I love EMPOWER and how fast Evan responds to my emails. He’s very knowledgeable and my employees trust him to handle all their needs. Thank you and keep up the GREAT work!!”
“We are so happy with EMPOWER. Our questions are always answered quickly, and I appreciate the friendliness and professionalism of Jeannie and Ashley. Your company provides a wonderful benefit to our company. Thank you!”
“I encourage everyone I speak to download the EMPOWER Flex Mobile App. I use the app and it’s so easy and handy. Everything is right there at your fingertips. Thank you all for all you do!”
Benefits for Employers
Personal Account Manager
At EMPOWER, you are not just a number. Every Employer is given a Personal Account Manager to answer questions and resolve issues. Participants can also reach our customer service team directly.
Convenient Reimbursement Options
In addition to debit card purchases, offers reimbursement option tailored to your needs:
- Direct deposit right to participants’ bank accounts
- Check Register for Employers who wish to reimburse participants directly
- Checks sent to participants
Automated Data Integration
EMPOWER offers automated data integration with select Human Resource Information Systems (HRIS) and Payroll system vendors. Automation creates an automatic, seamless integration between your system and EMPOWER’s.
Benefits for Participants
Fast, Next Day Claims Payment
- Clean claims are reviewed and paid the next business morning (compared with the industry average of 3-7 days)
- In the event of a claim denial, EMPOWER personally contacts the participant
- There is only a $1 reimbursement threshold for paper checks ($25 check minimum is the industry average)
Easy Claims Verification
EMPOWER knows that receipt verification is time-consuming for participants. EMPOWER makes it easier!
- EMPOWER’s Visa Debit Card uses the Inventory Approval System (IIAS) to auto-substantiate eligible purchases from IIAS merchants
- Participants can easily upload pictures of receipts using the Online Portal or Mobile App
- Automatic copay analysis to auto-substantiate copays
EMPOWER Visa Debit Card
EMPOWER provides two free Visa Debit Cards to each participant for eligible plans. These cards can be used by participants and their families to access funds without submitting reimbursement claims.
EMPOWER’s Visa Debit Card uses the Inventory Approval System (IIAS) to auto-substantiate eligible purchases from IIAS merchants.
Online Portal and Mobile App
We live in a connected, on-the-go world. Participants and HR professionals expect their benefits to be accessible when and wherever their lives take them. EMPOWER’s Online Portal and Mobile App (iOS and Android) are powerful tools that allow Employers and participants to conveniently manage their benefits.
Benefits for Consultants
A Trusted Partner and Advisor
- Fast, same or next business day response to proposal requests
- EMPOWER can accommodate your communication preference:
- EMPOWER works with Employer directly
- EMPOWER works with the Employer while copying you on all communications
- EMPOWER works only with the Consultant