Thinking About Switching FSA, HRA, or HRA Vendors?

Thinking About Switching FSA, HSA, or HRA Administrators?

If your current administrator isn’t providing
the service, support, or flexibility you need,
EMPOWER can help make the transition simple.

Common Reasons Employers Switch to EMPOWER

Over the years, we’ve spoken with employers who were satisfied with their benefit plans but frustrated with the experience of administering them. These are some of the most common concerns we hear:

Slow Service

Denied Claims

Lack of Flexibility

Slow Claims

No Compliance Support

What Makes EMPOWER Different?

Dedicated Support for You

  • Personalized service from a team that gets to know your organization
  • Direct access to experienced administrators when questions arise
  • Assistance resolving participant issues quickly and accurately
  • Consistent points of contact instead of ticket systems or a constantly changing contact
  • Guidance throughout implementation, renewal, and day-to-day administration

Great Support for your Employees

  • Employees can talk directly with someone who understands claims and reimbursements
  • Help resolving issues without getting stuck in ticket queues or call transfers
  • Use of IRS-approved substantiation methods to reduce unnecessary receipt requests
  • Faster answers on what’s eligible and what isn’t
  • Practical help getting claims processed and paid correctly
  • Fewer back-and-forths when something needs clarification

Easy to Start

  • Hands-on support during setup and transition
  • Help with eligibility files, plan setup, and funding details
  • Assistance coordinating employee communications and rollout timing
  • Familiar with multi-state and complex employer setups
  • Focus on getting plans launched correctly and on schedule

Consumer-directed benefits since 2004

  • Long track record administering FSAs, HRAs, and similar reimbursement arrangements
  • Familiar with IRS rules, substantiation requirements, and compliance
  • Processes around getting claims handled correctly and consistently
  • Experience across a wide range of employer plan designs and edge cases
  • Focus on running plans in a way that stays compliant without adding unnecessary friction

A Plan That’s Right for You

We’ll help you choose the right setup based on your goals, budget, and how you want the plan to work in practice. Most employers end up combining a few options.

  • Flexible Spending Accounts (FSA)
  • Health Reimbursement Arrangements (HRA)
  • Health Savings Accounts (HSA)
  • Retiree HRAs
  • Individual Coverage HRAs (ICHRA)
  • Qualified Small Employer HRAs (QSEHRA)
  • Spousal HRAs
  • Lifestyle Spending Accounts (LSA)
  • Commuter benefits programs
  • COBRA

EMPOWER Client Testimonials

I love EMPOWER and how fast Evan responds to my emails!

“He’s very knowledgeable and my employees trust him to handle all their needs. Thank you and keep up the GREAT work!!”

Our Team Could Not Be Happier!

“My staff is happy with your service. Thus far, we are very pleased we switched providers!”

EMPOWER has surpassed our expectations

“Choosing EMPOWER was a great decision for our benefits administration team. I appreciate all of the assistance that is provided on the administrative side as well as the prompt replies to our questions.”

We are so happy with EMPOWER.

“Our questions are always answered quickly, and I appreciate the friendliness and professionalism of Jeannie and Ashley. Your company provides a wonderful benefit to our company.  Thank you!”

I always tell people...
download the EMPOWER Flex App.

“I use the app and it’s so easy and handy.  Everything is right there at your fingertips. Thank you all for all you do!”

Not Switching Vendors? We Can Help With New Plans Too!

Whether you’re launching your first consumer-directed benefit or adding a new offering to an existing benefits package, we’re here to help.

Our team works with employers of all sizes to evaluate options, design compliant plans, and guide implementation from start to finish. We’ll walk through your goals, explain the available plan types, and help identify a solution that fits your workforce and budget.

You don’t need to know exactly which plan is right for your organization before reaching out. We’ll help you understand the differences between FSAs, HRAs, HSAs, QSEHRAs and other reimbursement arrangements so you can make an informed decision

We can help with:

  • Evaluating which plan type best fits your goals
  • Designing a compliant benefit strategy
  • Implementing new plans and onboarding employees
  • Employee communication and enrollment support
  • Ongoing administration and participant support

Not sure where to start? We’ll help you explore your options and build a plan that works for your organization.

Ready to Get Started?

Whether you’re implementing a new plan or considering a change, our team can help you evaluate your options and build a solution that works for your organization.

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