We're Different. We're Better.
We're EMPOWER

The EMPOWER difference means phones answered within two rings by people, not machines; emails answered within minutes not days; a Personal Account Manager to contact directly with questions, and claims paid the same day they come in.

EMPOWER has been in operation since 1996 serving employers in the Midwest and across the nation. EMPOWER provides turn-key programs for Flex Plans, Health Reimbursement Arrangements, Health Savings Accounts and Premium Only Plans. EMPOWER combines state-of-the-art administration tools with truly exceptional service.

Following are some EMPOWER features
we know you’ll like:

Designated EMPOWER Personal Account Manager
Telephonic setup meeting
Phones answered by real people in an average of two rings
Fast, same-day payment of paper or cell phone claims
VISA debit card
MyFlexMobile App
Instant email or text notifications
Emailed support requests answered in minutes, not days
IRS compliance team

EMPOWER’s “Human Touch” Works!

Sometimes it’s hard to know what a company will be like to work with. That’s why we are sharing some of the many positive comments our customer service personnel have received in emails from our Employers and participants:

Having EMPOWER in our corner has been wonderful. Your company is the most professional, friendly and helpful vendor I have ever worked with -- not just the best flex vendor, the best vendor of any type. Keep up the good work!
I am so impressed at how quick you respond. Always amazes me!! Keep it up!!
I have found you to be especially helpful and I hope I haven’t made it into your “bad list” with the extra time you have had to spend on me.
I share an office with Debbie M. and know you are doing a great job on our account. I can’t tell you much I appreciate the change.
We love EMPOWER!
I faxed my forms on Monday of this week and received the check in the mail on Tuesday. Guess you can’t get much better than that!
You all are so great! You can darn well bet that I will sign up next year. This is a wonderful benefit!
Thank you so much for your timely response!! This is awesome customer service.
I love the new flex card this year. It streamlines the process and makes things very easy.
Thank you so very much! I always appreciate your help and your wonderful attitude also. I know I can always count on you!!! Talk to you soon!!!

You’ll love the EMPOWER difference. We’re truly better.

If you have questions or to request a Proposal, please contact us.
EMPOWER is a division of Family Health America, L.C.
7309 E 21st St N Ste 110, Wichita, KS 67206
Property of Family Health America, L.C. – All rights reserved
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